IT Support Contracts
Our IT Support Contracts are built on two things. Firstly our technical excellence backed up by our five star rated customer service. This combination has helped a 95% customer retention over the last 14 years.
Switching to Sheffield Business Systems for IT Support couldn’t be easier. We start with a free site survey and swiftly bring you on board in a calm and meticulous manner. Simple.
Once the short on-boarding process has been completed sit back and relax. We quickly ensure all back up routines are in place as well as making sure your data is secure.
While some team members have sleeves rolled up correcting any fundamental issues a system may have, other members of the team are ready to assist with end user IT Support from the word ‘Go’.
Fast efficient service that has been proven time and time again.
Remote and On-Site IT Support
We have various options for IT support depending on your needs. Our “remote only” services are especially designed for small businesses that don’t require an IT engineer on site regularly. Our on-site contracts combine our remote support services with reliable IT support engineers for such event as hardware failures. Whichever contract type you choose its backed up with guaranteed response times and 24/7/365 server monitoring.
Unlimited Telephone Support
Whatever the problem, our engineers are available on the telephone to assist you with no extra charge. No problem is too small, just give our team a call and we will either work through an issue with you or you can simply book an engineer visit there and then.
Backup Management
Within the price of our IT Support contracts we ensure robust and reliable daily server backups. Configured and checked by our experts, server backups are monitored daily and provide the perfect safety net for our customers.
SBS IT Support and Telecoms
We have a great reputation for our service and support. Check out the customer feedback
“I can truthfully say that Sheffield Business Systems have been nothing less than fantastic. We are 100% happy with the service that they provided and would not hesitate to recommend Phil and his team. Excellent service.”
Do you have any questions? Give us a call on: 0114 358 3214